Crash on Windows Restart/Shutdown [#15538]

Help improve MediaMonkey 5 by testing the latest pre-release builds, and reporting bugs and feature requests.

Moderator: Gurus

malkierian
Beiträge: 159
Registriert: Mi Mai 10, 2017 1:38 pm

Crash on Windows Restart/Shutdown [#15538]

Beitrag von malkierian »

Normally, this wouldn't be too much of an issue, since the computer is restarting (except for the fact that any crash makes MM forget its position in the NP list; would be nice if it saved position more often...), except that this crash prevents a restart or shut down from continuing, often kicking Windows back to desktop (and then I lose the record of my open Explorer windows).

https://www.dropbox.com/s/17pqslaa92kq3 ... 2.jpg?dl=0

This has been an issue through the last couple dozen builds, but it's still true with 2138.
Peke
Beiträge: 18241
Registriert: Di Jun 10, 2003 7:21 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von Peke »

Hi,
and 2145?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Bild
Bild
Bild
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Beiträge: 159
Registriert: Mi Mai 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von malkierian »

Still happens in 2146.
PetrCBR
Beiträge: 1777
Registriert: Di Mär 07, 2006 5:31 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von PetrCBR »

Will check.
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
malkierian
Beiträge: 159
Registriert: Mi Mai 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von malkierian »

Just updated to 2161, still happening. I even tried a fresh, non-portable installation, and the crash still happened, but Windows was somehow able to automatically close it down, unlike with the portable installations.
Lancer
Beiträge: 10
Registriert: Fr Okt 05, 2018 2:29 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von Lancer »

Confirmed still consistent in 2164.
Peke
Beiträge: 18241
Registriert: Di Jun 10, 2003 7:21 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von Peke »

Hi,
Can you please rename Persistent.json file to 1persistent.json file and try again?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Bild
Bild
Bild
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Beiträge: 159
Registriert: Mi Mai 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von malkierian »

Still did it, and, for the record, a new persistent.json was never written.
PetrCBR
Beiträge: 1777
Registriert: Di Mär 07, 2006 5:31 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von PetrCBR »

Tracked as 15538.
How to make a debuglog - step 4b: viewtopic.php?f=30&t=86643
Peke
Beiträge: 18241
Registriert: Di Jun 10, 2003 7:21 pm

Re: Crash on Windows Restart/Shutdown

Beitrag von Peke »

malkierian hat geschrieben: So Mär 10, 2019 7:59 pm Still did it, and, for the record, a new persistent.json was never written.
Are you sure that you deleted right one as newer MM5 versions allow normal install not just portable?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Bild
Bild
Bild
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Beiträge: 159
Registriert: Mi Mai 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown [#15538]

Beitrag von malkierian »

Yes, because I installed over my portable installation with the new installer in portable mode. It did reset my UI to a certain extent when I removed it.
Peke
Beiträge: 18241
Registriert: Di Jun 10, 2003 7:21 pm

Re: Crash on Windows Restart/Shutdown [#15538]

Beitrag von Peke »

Hi,
Try to rename MM.DB in portable folder and start MM5. if New MM.DB is created then you are using portable install if not that installation is flagged as Normal.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Bild
Bild
Bild
How to attach PICTURE/SCREENSHOTS to forum posts
malkierian
Beiträge: 159
Registriert: Mi Mai 10, 2017 1:38 pm

Re: Crash on Windows Restart/Shutdown [#15538]

Beitrag von malkierian »

I didn't think I needed another confirmation that my installation was portable (I firmly remember checking the option for portable installation on install), but I went ahead and did it anyway, and yes, it is a portable installation.
Antworten